Before placing an order, please review the information below to learn about ordering, payment, delivery, shipping fees, invoices, and returns or exchanges.
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If you are a registered member, you can check the current status of all your orders under "My Account".
If you have not registered for an account on our website, online order status tracking will not be available, as your membership information is not in our system.
As we offer a wide selection of brands, we recommend browsing "Brands", "All Products", or "Special Offers" to find what you need. You can also search directly by product name or keyword.
Orders are expected to arrive within 3–5 business days after being placed. If national holidays, consecutive holidays, or unexpected natural disasters affect shipping schedules, we will provide advance notice on our website. If you are unable to accommodate potential delays, please avoid placing orders during these periods.
Home delivery or registered mail via Taiwan Post.
To support environmental sustainability, we prioritize the use of reusable cardboard boxes and packaging materials. Packaging may show slight signs of previous use, but this will not affect the condition of your products. Together, we can do our part for the planet.
Taiwan's main island – Free shipping on orders totaling NT$999 or more after discounts. Orders below this amount are subject to a NT$100 shipping fee.
Free shipping on orders totaling NT$1,600 or more after discounts. Orders below this amount are subject to a NT$280 shipping fee.
The order amounts mentioned above do not include shipping fees.
A paper invoice is included with your order.
※ Paper invoices are included in the package upon shipment. If you would like your invoice sent to a different address, please provide the recipient's details in the order notes at checkout.
※ If you require a three-part uniform invoice (for business use), please provide your company's Unified Business Number (UBN) and registered company name.
※ Please enter the required information in the designated field at the bottom of the checkout page:
To return a product, please submit your return request within 7 days of receiving your order.
The courier will contact you and arrange pickup within 3 business days. Please securely pack the products, invoice, original packaging, and any complimentary gifts in the original shipping box. The courier will collect the package at the scheduled time. Please keep your pickup receipt.
For returns, please do not damage or remove any stickers or labels on the original manufacturer's packaging. If the original packaging is damaged, the return may be rejected or the cost of damage may be deducted from your refund.
For exchanges, once the product is confirmed to meet the exchange requirements, the replacement will be shipped within 5 days.
Once we have received and verified the returned product and original invoice:
Online credit card payments will be refunded directly to the original credit card account. (The refund may not appear on your current billing statement. If it is processed after your credit card billing date, it will appear on the following statement.) If your original order did not qualify for free shipping and a shipping fee was charged, that shipping fee will not be refunded.
Customer Service Hours: Monday–Friday, 9:00 AM–5:30 PM
Customer Service Hotline (Product Inquiries): 0800-018-666
Email: info.babicorp@gmail.com
For inquiries outside business hours, please leave a message or send us an email. Our customer service team will get back to you as soon as possible.